SAP Financial Accounting (SAP FI) Practice Exam

Which area is NOT included in maintaining a customer master record?

1. Accounting perspective

2. Logistics perspective

3. Sales organization perspective

4. Production department perspective

The correct answer is: Production department perspective

The area that is not included in maintaining a customer master record is associated with the production department perspective. In SAP, a customer master record is essential for managing relationships with customers and includes various perspectives that hold relevant information for different functions. The accounting perspective is important, as it contains financial data such as payment terms and account balances. The logistics perspective is vital for ensuring accurate delivery and shipping information, which is significant for fulfilling customer orders. The sales organization perspective focuses on sales-related data, including pricing and sales terms that are unique to each sales organization. While production involves the creation and management of products, it typically does not require direct input from customer master records. This area is more concerned with planning, manufacturing, and supply chain aspects, rather than managing customer-specific data. Hence, the production department perspective is rightly identified as not being part of the customer master record maintenance.